On Site Tech Support
Wellington
Fixing Devices. Supporting People.
Digital Reboot offers practical on site tech support across Wellington. Whether you need help at home or in the office, support is available for computer issues, new device setups, Wi-Fi faults, account problems and general troubleshooting.
Most visits involve slow computers, storage warnings, email syncing issues, printers not connecting or devices that have been set up incorrectly in the past. Everything is explained in plain language so you know what is happening and why.
There is no call out fee for Wellington’s inner suburbs, Porirua or Lower Hutt. Support is flexible and can be arranged at a time that suits, including outside standard business hours when needed.
$20
$20
Per 15 minutes of labour.
45 min
45 min
Minimum charge for on site work.
20%
20%
Discount for Gold Card holders and students.
Tech Support Services
Device Setup and Configuration
Setting up new phones, tablets or computers
Transferring data from old devices
Setting up Apple ID, Google and Microsoft accounts
Linking devices into one shared ecosystem
Installing essential apps and software
Setting up printers or scanners
WiFi and Home Network Support
Fixing slow or unreliable WiFi
Improving coverage in weak areas
Setting up mesh WiFi systems
Connecting smart TVs, speakers and consoles
Setting up secure WiFi passwords and guest networks
Troubleshooting router and modem issues
Email, Passwords and Accounts
Fixing email that will not send or receive
Setting up email across multiple devices
Resetting passwords and recovering accounts
Organising inboxes, folders and rules
Setting up two factor authentication
Checking account security and login history
Troubleshooting and General Fixes
Fixing slow devices or freezing apps
Removing unwanted or suspicious software
Sorting storage and “device almost full” warnings
Solving Bluetooth and WiFi dropouts
Working through update and upgrade problems
Checking battery health and performance issues
TV, Streaming and Entertainment Setup
Setting up smart TVs for everyday use
Installing and organising streaming apps
Connecting Apple TV, Chromecast and similar devices
Fixing HDMI, picture and sound problems
Connecting and configuring soundbars or speakers
Adjusting picture, sound and subtitle settings
Smart Home Setup
Setting up smart lights, plugs and sensors
Connecting smart speakers and displays
Setting up smart hubs and bridges
Linking devices into Apple Home or Google Home
Creating routines and automation for daily tasks
Connecting smart cameras, doorbells and locks
Backups, Storage and Data Safety
Turning on and testing cloud backups
Setting up external drives for extra storage
Organising photos, videos and documents
Moving data safely between devices
Preparing devices for sale or recycling
Securely wiping old devices and drives
Security and Privacy Tune Up
Setting up strong passwords and Face ID or Touch ID
Reviewing app permissions and access
Locking down accounts after suspicious activity
Installing safe antivirus and security tools
Reviewing privacy settings on phones and computers
Recognising and avoiding scams and unsafe emails
Performance and Clean Up
Removing clutter and unused apps
Freeing up storage space on devices
Improving startup and shutdown times
Fixing browser problems and pop ups
Reviewing background apps and processes
Adjusting settings to keep devices running smoothly
Printers and Home Office Setup
Installing and configuring home printers
Fixing printers that keep going offline
Setting up home office equipment
Connecting webcams, microphones and headsets
Helping set up Zoom, Teams or Google Meet
Connecting extra monitors and simple docking setups
Gaming Consoles and Entertainment Devices
Setting up PlayStation, Xbox or Nintendo Switch
Connecting consoles to TVs and home networks
Sorting network and NAT issues for online play
Configuring parental controls and family settings
Setting up online gaming accounts and subscriptions
Managing storage and game updates on consoles
Teaching and Guidance at Home
Learning how to use devices in a familiar environment
Setting up accessibility features and options
Creating simple, written guides tailored to the person
Building easy checklists to follow after the visit
Helping older users feel more confident with tech
Answering general tech questions in plain language
Flexible Booking
Support is available at times that fit around your schedule. Quick visits or longer sessions can be arranged as needed.
No Call Out Fees
No call out fee for Wellington’s inner suburbs, Lower Hutt or Porirua. You only pay for the time spent on site.
Affordable Pricing
Clear pricing with no hidden costs. Straightforward rates for practical on site support.
Free Phone Consultation
A short phone call is available to confirm whether an on site visit is needed and what the likely next steps will be.
Book tech support
Use the form below to arrange a visit or ask a question. You’ll receive a clear explanation of options before any work goes ahead.